Quality Question Bank
for Exam preparation

Q2. One of the deliverables from the Control Phase is:

1. A sustainability plan
2. Validated root causes
3. Output indicators
4. All of the above

Q3. Statistical Process Control is used in quality programs to determine whether repetitive operations meet predictable standards. The process uses ______________ to permit accurate monitoring of the operation.

1. 100 percent inspection and random rejection
2. acceptance sampling and automatic rejection
3. continuous sampling and error detection methods
4. random sampling and corrective procedures
5. statistical sampling and control procedures

Q4. The thickness of the blade of a fan is specified to lie between 4 cm and 6 cm. The length of the blades must lie between 10 cm and 20 cm. A fan blade randomly selected from a sample of 100 blades has a thickness of 5cm and a length of 21cm. The number of defect(s) the blade has is ______________.

1. One
2. Two
3. There is no defect
4. Three

Q5. Which of the following is the key benefit of multi-vari charting?

1. It keeps track of the time when measurements were made
2. It graphically displays the variation in a process
3. It assists in the breakdown of components of variation
4. It is much easier to plot than most control charts

Q6. From a consumer perspective quality is determined by ______________ while from a producers perspective quality is determined by ______________.

1. Variability, Cost
2. Cost, Price
3. Price, Cost
4. Cost, Variability

Q7. A deliverable of the Improve phase is to

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Q8. The cost of quality is needed to identify opportunities for improvement. The cost of quality is, therefore, defined as the dollar value associated with ______________.

1. producing a product that meets the requirement
2. nonconformance to the requirement
3. any cost for quality personnel and tools
4. any extra cost to hire a quality consultant
5. all extra efforts to implement a quality program

Q9. Validation of root cause is made only when which standard(s) is met:

1. There is a statistically significant relationship between the suspected root cause and the effect.
2. The data is normal
3. Knowledge of the process corroborates this causal relationship.
4. Both A and C above

Q10. What must you include when reporting an ANOVA?

1. Standard deviations, Degrees of freedom, Means, F statistic, P value
2. Standard deviations, Means, F statistic, P value
3. Standard deviations, Degrees of freedom, Means, F statistic
4. Degrees of freedom, F statistic, P value